Return Policy

Returns & Refunds

Due to the nature of food products, all olive oil sales are final.

For safety and quality reasons, we are unable to accept returns or exchanges on olive oil once it has been shipped.

Damaged or Incorrect Orders

If your order arrives damaged, leaking, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

• Your order number
• A brief description of the issue
• Clear photos of the product and packaging

Once reviewed, we will offer a replacement or refund, depending on availability.

Shipping Issues

If a package is delayed or lost in transit, please contact us and we will work with the carrier to resolve the issue. Refunds or replacements will be handled on a case-by-case basis.

Contact Us

For all return or order-related inquiries, please contact us at:

oimonana@gmail.com

We are committed to ensuring every bottle arrives in perfect condition and appreciate your understanding.